- Free tracked shipping in Canada and US for orders of $150 or more.
- Flat rate of $15 in Canada and US for orders below $150.
- Local pick-up is available in Kanata, Ontario, Canada. Select local pickup at checkout, and you'll receive an email with instructions for pick-up when your order is ready.
- We want you to love your yarn, and realize that it can be tough to shop online. Returns of unused yarn are accepted within 14 days of delivery. Please contact us at firstname.lastname@example.org or by using the contact page to initiate a return.
- To avoid disappointment, please ask about colours before purchase if you aren't sure whether the colour on your screen is exactly what you need. We can provide photography in various lighting, as well as videography and specific guidance to make sure the yarn you receive is the yarn you expect.
- All personal information provided to Alley Cat Yarns is held in confidence and will not be shared with any third party for any reason outside of legal obligation.